Forthcoming Engagements

Previous Engagements

• ARIS User Day
  Moscow, October 2008
• Business Process Management Europe, 2008
  London, September 2008
• ARIS User Day
  European ARIS Process World, Berlin, June 2008
• ARIS User Day
  Split, Croatia, May 2008
• ARIS Nordic Process Days 2007
  Stokholm, Sweden, November 2007
• ARIS User Day
  European ARIS Process World, Berlin, June 2007
• ARIS User Conference
  Prague, Czech Republic, April 2007
• UK ARIS User Conference
  Birmingham, England, February 2007
• Exploring Process Modelling Master Class
  Sydney, Australia, August 2006
• Practical Benefits of Process Modelling
  Keynote at ARIS Symposium, Sydney, Australia, August 2006
• BPM in British Telecom – Practical Experiences
  Keynote at Australian Process Days, August 2006
• BPM Management and Governance Practices in BT
  DCI BPM Conference, May 2006 , Phoenix, USA
• Process Modelling Tools Workshop
  BPM Connect Seminar, December 2005, London
• Process Management in BT
  European Business Process Forum, October 2004, Poland
• Process Management in BT
  Global Business Process Forum, May 2004, London
• ARIS Best Practice in BT
  ARIS User Group, October 2002, Brussels
• ARIS Best Practice in BT
  ARIS User Group, 2001, Sweden
• Managing Variety in Complex Processes with ARIS Hierarchies, Variants and Spiders. ProcessWorld 2001, May 2001 Bonn 
• Reducing complexity in BT Data Services by using ARIS
  ProcessWorld 2000, March 2000, Düsseldorf

Training Courses

• Introduction to Business Process Modelling
  Presented on behalf of BT to internal and external clients
• Exploring Process Modelling Master Class
  Sydney, Australia, August 2006
• Getting Started with BPM Master Class
  Stokholm, Sweden, November 2007